Terms of service

By using this website or buying from HEARVELA, you agree to these terms.

Products

HEARVELA hearing aids are over-the-counter hearing aids intended for adults 18 and older with perceived mild to moderate hearing loss. If you have ear pain, drainage, dizziness, or sudden or one-sided hearing loss, stop using the hearing aids and see a doctor.

Not medical advice

Information on this website is general and is not medical advice. Talk to a doctor about your own hearing.

Prices and orders

Prices are in U.S. dollars and may change. The price shown at checkout is the price you pay. We may cancel an order if a product is unavailable or a price was listed in error; if we do, we refund you in full.

Launch list

Joining the launch list is free. It does not create an order or reservation and does not guarantee a price or availability.

Returns and warranty

See our Refund Policy for 60-day returns and the 12-month limited warranty.

Limitation of liability

To the extent allowed by law, HEARVELA is not liable for indirect or consequential damages arising from use of this website or our products. Nothing in these terms limits rights you have under consumer protection law.

Changes

We may update these terms. The version posted here applies.

Contact

support@hearvela.com