Privacy policy

Last updated: October 30, 2026. This policy explains what HEARVELA ("we") collects on this website and why.

What we collect

• Launch list: your email address, optional first name, your consent choices, the page and price you saw, and campaign tags from the link you clicked (for example utm_source).
• Orders (after launch): name, shipping address, email, phone (optional) and order details. Payment details are handled by our payment processor; we never see your full card number.
• Analytics and ad cookies: only if you click Accept on the cookie notice. We honor Global Privacy Control browser signals as a "no".

What we never collect or share

We do not ask about your hearing, health conditions, or test results on this website. We never send health information to advertising platforms. Ad platforms receive only standard events (for example "someone joined the launch list") and, if you ticked the optional box, a one-way hashed copy of your email for ad measurement.

Who we share with

Service providers that run the site, email and (after launch) checkout and shipping, only as needed to provide the service. Our fulfillment partner receives only your name, shipping address and phone number needed for delivery. Today that is Cloudflare, which hosts this website and stores launch-list sign-ups.

Your choices

Unsubscribe from any email. Change cookie choices with the "Your privacy choices" link in the footer. Ask us to access or delete your data at [email protected]. [VERIFY with counsel: CCPA/CPRA, Washington My Health My Data Act, Nevada SB 370, and other state laws.]