Not yet available to buy. Join the launch list and we'll email you when orders open.

Free hearing guides

Short, plain-English guides to getting the most from OTC hearing aids. No sign-up needed.

Getting used to new hearing aids

Your brain needs time to relearn everyday sounds. Start with a few hours a day in quiet places, then build up to busier ones over two to three weeks. Your own voice and small noises like paper or footsteps may seem loud at first; that usually settles.

Finding the right ear tip

A good ear tip seals gently without pressure. Too small and sound leaks out (and it may whistle); too big and it gets sore. Try each size for a day before deciding.

Cleaning in two minutes a day

Wipe the hearing aids with a dry, soft cloth each evening and brush the sound opening. Never use water or alcohol. Change ear tips when they harden or lose shape.

Restaurants and noisy rooms

Sit with your back to the noise and face the people you are talking to. Choose a corner table or a quieter time. Lower the volume a little in loud places rather than turning it up.

Talking with family about hearing loss

Pick a quiet, private moment and talk about specific situations, like the TV or dinners, rather than the person. Offer to help set the hearing aids up together.

When to see a doctor instead

See a doctor first for ear pain or drainage, dizziness, ringing in one ear, sudden or one-sided hearing loss, or if you cannot follow speech even when it is loud and close.

Read: why you can hear people talking but not understand them ยท 5 things to know before buying hearing aids for a parent